SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.
Capabilities |
|
---|---|
Segment |
|
Ease of use |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
We use this service mainly for professional development at the school. I especially like the templated surveys they already have, like "K-12 teacher feedback survey" among others.
Sometimes it can be a bit difficult to access whereas Google Forms is a lot easier because most people have a Gmail account.
It has helped in professional development settings as a teacher to give feedback about what is going on in the school and how satisfied the teachers are with the things that they have.
The ease of use. You simply click the link in your email, navigate to the survey page (no need to login), finish the survey, and you're done in a matter of minutes (or seconds for the short ones).
There are ways to get around the 1 survey per 1 person, but I'd like to think most users aren't going to waste time doing that.
We often use this after company events to get feedback/concerns on how it went, how we can improve. We've also used it for Parties to judge outfits and to answer questions about the Company as a whole.
Confidential, secure way to submit for employee satisfaction surveys
Have no problems using this for surveys
Employee satisfaction surveys
Love how fast and to the point the surveys are. Always quick and easy. Questions always pertaining to topic of surveys nothing misleading very understandable
I cant think of 1 dislike from every survey ive done thru survey monkey
Surveys help give the feedback to companys
How easy it is to use and see what the entire group of people fee about a certain topic
Nothing really, it is easy to use and send out and get responses quickly
We have been able to make quick decisions that are representative of the entire team and everyone feels like they have a say
This software is super easy to create surveys
Sometimes it can be hard to make multiple selections when choosing an answer on a survey
Simple to share
The ability to customize and send information to users at any Email Roman is truly great.
I cannot say anything major appears. It would be nice to be able to reschedule and track follow up surveys instead of creating new ones.
Collaborative feedback.
They are easy to set up for staff and employees. Not a lot of click bait while taking the either.
I never had an issue with them. There was nothing I encountered that made me dislike using it.
It allowed for pulselike polling of current issues we are facing.
Basic surveys are fast and easy to create and to modify. Lots of other specialty modules tailored to specific needs and objectives. Lots of use cases and examples.
I wish SurveyMonkey provided an audience distribution service. Currently I take the survey and then use MailChimp to send to my list or a purchased list.
You can never have too much feedback from customers and prospects. The more knowledge the better chance of creating loyal customers.
A very easy to use tool that has big results! Surveys are unlimited, different formats, and although easy to get around, very sophisticated outcomes
I don't think there is anything to dislike about this platform
We get live feedback on new systems we roll out or new ways to handle tasks. The workplace benefits because everyone feels like they are contributing to the office with their input!
This is such an intuitive app and so easy to use! Usually done to gather a lot of info/surveys from departments.
The way the data is translated is through email. Would love a better way to compile everything.
Data gathering
This platform is SUPER easy to use. Throughout college, this is all we were taught to use. It’s very easy to add questions and all of the answers.
There wasn’t honestly anything that I didn’t like about surveymonkey
You can collect data very quickly. It catergorizes everything for you. Very very simple. Very easy to share as well with colleagues
Survey Monkey makes me feel like a professional research scientist with their fancy tools and myriad of question types available for use.
Hmmmm....I cannot think of anything I do not like about the product.
For me, Survey Monkey helps with an occasional need to survey people across my company about a specific job area.
I like that the plan is free and offers a great presentation platform
I do no have any dislikes at this time..
Survey monkey has encouraged employees to comfortably provide more feedback geared towards internal issues
How simple it is to use and all of the different options it has.
Has a little bit of a learning curve, but it’s easy once you get it down.
Sending mass emails to customers or clients.
I really do value the simplicity of a program. This is why all the programs I use are super simple.
This program really doesn’t have anything I don’t like.
We use it for students taking courses to see what future programs we can adjust.
Being able to annousmely critique administration
Some surveys are open to repeating the same question throughout a survey
Solving the quality of administration
One of the amazing features of SurveyMonkey is the wide question bank that offers specific inbuilt and customizable questions
SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises.
SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises.
Not that hard to set up or do. There could be more drop down boxes.
Hard to go back sometimes might need to start over from the beginning
None
We have used Survey Monkey to have our parents sign up for Parent-Teacher Conferences as well as parties and field trip sign ups. It saves us so much time and the parents receive a reminder. Our parents love the fact that nothing has to be returned to school. A few clicks and they have signed up for an event, receive a reminder and know exactly what is going on.
It’s a little complicated to get it sent off to so many people at once - mainly because we only use it a few times a year.
We are solving the problem of keeping all of our information for special events together. We can all see it at any tome and make adjustments to it. We can print it off to share with others as well.