SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
I can create surveys from scratch. They off professional questions through customized templates.
There is really nothing to dislike about SurveyMonkey. It's self-explanatory.
When I get stuck, SurveyMonkey put together common issues to help resolve the issue.
The best thing about SurveyMonkey is that it supports audios and videos. And you can track live results as well. The data analytic tools is user friendly. You can make effective business decisions accurately.
There is nothing that I don't like about SurveyMonkey.
Creating surveys is really criticial to our business. Creating surveys on SurveyMonkey is extremely easy as you you don't need to understand the logic as it does everything for you in the background.
The ease it provides to create the survey with different available options and easy to publish the surveys is awesome just on a click of button.
The UI can be made more customer attracting with more attractive visual representation of the different surveys.
Easy to create surveys and ease to collect the outcome once the survey is completed to be published
Easy to navigate, Not too long. A pleasure to do
Nothing! It is fabulous to use. I highly recommend
It is solving gathering everyone's opinions
It's so incredibly easy to create a variety of questions to meet different survey requirements that appeal to different users.
I dislike that it's not integrated into Microsoft Teams, since that's the application my organization collaborates with constantly.
Survey Monkey made it easy for me to gather feedback after several large trainings I facilitated, and it made it easy for me to improve my processes based on this feedback.
The ability to organize donations quickly and efficiently.
Maybe be able to add my own pic as a background?
PTSA donations
Easy to use. Often used this in school for events to get everyone's opinion on a topic.
The website is sometimes glitchy and has a lot of ads.
Easy to get multiple opinions in one place.
This software is easy to use and to set up for your team, you can get excellent feedback using this software and the elements it provides within it. I would highly recommend using this should you have any surveys to be done.
There could be so much more done with this software if feels like they should be offering more than what it is. I would recommend that they get innovative and come up with something unique to their business.
Getting anonymous feedback from your team or your customer base for that matter. Most people don't like to offer up the truth when it comes to their feedback where survey monkey helps get you around that.
It's pretty nice too to provide/conduct survey
Notting as of now as it is just survey portal
Taking survey
Suevey Monkey offers the ability to collect information in a flexible way that can be extrapolated into useable feedback.
Would like to ability to close all of the web-collectors on a single survey in one short action rather than a step by step procedure.
Survey Monkey allows for the collection of data in an anonymous and user friendly way, I use the platform to collect student and staff feedback.
Survey Monkey allows the colleague to answer anonymously. Survey monkey is quick and convenient
Sometimes answers are not always straight forward yes or no, or likely or unlikely. I think it should have an area for you to elaborate with a NA but explain why you chose that particular answer.
Employee engagement is sometimes low when a team member sends out a survey. But if we are allowed to use a survey monkey, people will tend to answer honestly without identifying.
we are using this for survey of user feedback. users are happy with this link
link is quite fast but sometimes it is very slow maybe it was a internet issue
we are using this as form building as well. that is quite good
Super easy-to-use tool that allows you to create surveys online within minutes based on your requirements.
Can't think of anything in particular based on my experience.
Helps me create forms and online surveys to understand customer preferences and pain points.
It's a survey program that lets you create surveys using graphs from its user interface and provides you with the required data as a report
Comparing the interface to other survey applications, it is a little more complicated. It will be difficult for you to prepare a survey if you don't know enough.
With AI, you can build surveys quickly. You can construct high-quality surveys with attractive designs. Lastly, you can gather survey data across several platforms.
Flexibility of integratiing it with any modern helpdesk system be it Kayako or Zendesk.
Nothing, it is just amazing and powerful tool.
Gathering customer feedback on support cases.
Ease of getting the suggestions in the form of survey data. Features which allow us to get feedback accurately.
I didn't faced any challenges as of now.
Getting the customer or overall feedback of any product which will be beneficial to improvise the product.
It's ease of use and straight to the questionnaire upon posting.
No real issues or concerns that are not to like.
Helps to implement certain features or workarounds to help our department as a whole.
I really like using Survey Monkey! The user-friendly interface makes survey creation a breeze, and I appreciate the platform's versatility in offering various question types and templates that perfectly suit my survey needs. The real-time reporting and data export features have been a game-changer for me, allowing in-depth analysis with ease.It is also free to use upto some extent and provides an array of usage!
Well, it does have a subscription package to unlock its full potential. Me being in college, I don't have a lot of money to buy the use of a survey form that I'll be using for my college projects and conduct data analysis.
I don't have a business. It really helped me to gain user insights on college projects and helped me to view analytics in a very user friendly dashboard
SurveyMonkey is an easy to use program to create fun, informative, intellectual, and entertaining surveys for people to enjoy.
There isn't anything I dislike about SurveyMonkey.
SurveyMonkey helps me create more surveys that are easy to do and understand.
The analytic abilities are amazing. The data and charts that can be pulled made the report out so much easier.
I did not find anything that I did not like.
Collection of survey data and analysis of results