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Mailshake
Email Outreach Simplified
4.7
(252)
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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
Mailshake Categories on Findstack
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
OS
Oren S.
Founder
Share
"Quick Mailshake review"
What do you like best about Mailshake?

Very solid software, everything is clean and well done. The team also provides great support if you have any tech questions, etc.

What do you dislike about Mailshake?

No complaints. I'm happy with the service.

What problems is Mailshake solving and how is that benefiting you?

Very solid e-mail marketing software.

Small Business (50 or fewer emp.)
Feb 23, 2022
 Source
Overall Rating:
5.0
TL
Tate L.
Account Coordinator
Share
"Awesome tool!"
What do you like best about Mailshake?

I really like that you can send an entire campaign without the hassle of individually typing emails. Very easy to upload an excel sheet of contacts right into the software.

What do you dislike about Mailshake?

It did take me a while to figure out how to correctly and efficiently use the tool. And it is still important to double-check that the software correctly input all of the contact's names.

What problems is Mailshake solving and how is that benefiting you?

Mailshake solves the problem of it taking forever to get a media campaign out the door. The tool allows me to prioritize other important aspects of the campaign and the whole team works more efficiently.

Small Business (50 or fewer emp.)
Feb 18, 2022
 Source
Overall Rating:
5.0
Akram M. avatar
Akram M.
Sales Representative Emea
Share
"Mailshake is a very helpful tool for outbound marketing"
What do you like best about Mailshake?

it's now easy for our sales team to shoot out several outbound marketing campaigns at once

What do you dislike about Mailshake?

The platform is a little bit slow. It's not a big problem, but sometimes it's a pain in the ***

What problems is Mailshake solving and how is that benefiting you?

Mailshake helped us save a lot of time by the automated email sending

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
MS
Michael S.
Publicist
Share
"Amazing cold emailing software"
What do you like best about Mailshake?

The ease of use. It's just a very seamless experience. The dashboard is informative and all the buttons are where they need to be.

What do you dislike about Mailshake?

Sometimes Mailshake slows down or stops working. It can happen as often as once a day. It always goes away, but it's frustrating to have to stop what you are doing and focus on another project. To be clear, this doesn't happen nearly as often as it used to.

What problems is Mailshake solving and how is that benefiting you?

Mailshake allows me to send cold email blasts with ease. Before I was using a Google sheet tool called YAMM. It was clunky. Mailshake is the Mailchimp of cold emailing. The primary benefit is that it has made it far easier to scale my PR business. I can send cold emails to journalists en masse, track opens, send follow ups, and personalize the emails without hassle.

Mid Market (51-1000 emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
DD
Darko D.
Chief Operating Officer
Share
"Simple, effective sales engagement platform"
What do you like best about Mailshake?

Easy to set up and use. Lead cleaner functionality is a game-changer if you want to make sure your domain is healthy and optimize deliverability. The lead catcher is also a great feature that helps organize your prospecting pipeline. All of these features are great - however, the best thing about Mailshake is their team. Super supportive and knowledgeable. Live support and on-demand content.

What do you dislike about Mailshake?

The only thing we did not like was the dialer functionality - especially as it relates to reporting on the calls.

What problems is Mailshake solving and how is that benefiting you?

Generating qualified sales opportunities.

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
MD
Mark D.
Business Development Manager
Share
"Mailshake product review!"
What do you like best about Mailshake?

It's a very easy-to-use platform, step-by-step process. There are even youtube tutorials to help set up campaigns and navigate the use of the software. Support was very responsive within 24 hours. Accurate and very granular in setting up campaigns in Mailshake. I would highly recommend Mailshake to all sales organizations for their marketing and sales functions and needs.

What do you dislike about Mailshake?

There are different packages of Mailshake, I thought I would get all features with the basic tier. Not a deal-breaker, but something I didn't like about the subscription.

What problems is Mailshake solving and how is that benefiting you?

I am sending out multiple marketing and sales efforts to mass email prospects.

Small Business (50 or fewer emp.)
Feb 11, 2022
 Source
Overall Rating:
5.0
KM
Kevin M.
Ceo
Share
"Extremely satisfied"
What do you like best about Mailshake?

Love that I can send mass email campaigns through my G-Suite servers to avoid that spam-looking mail server email link. I was using a competitor service prior that was more expensive and had less features until I came across MailShake.

What do you dislike about Mailshake?

I really don't dislike anything about the service. One improvement that would be useful for me is if I could separate or choose which email becomes a lead while also stopping campaigns based on a different criteria. In other words, when a prospect replies, I want the campaign to stop. But, I don't consider them a real lead unless they click one of my offer links.

What problems is Mailshake solving and how is that benefiting you?

I can send mass emails that look and feel more personal. I can also send sequential campaigns but stop them midway if the prospect responds according to my parameters.

Small Business (50 or fewer emp.)
Jan 26, 2022
 Source
Overall Rating:
5.0
YM
Yohann M.
Ceo
Share
"Great lead generation tool for business"
What do you like best about Mailshake?

I liked the easy-to-use UX, the new warmup email feature, and ... it just works great! Great customer service as well.

What do you dislike about Mailshake?

pricing could be lowered a little bit...

What problems is Mailshake solving and how is that benefiting you?

It generates leads on a daily basis with minimal efforts

Small Business (50 or fewer emp.)
Jan 25, 2022
 Source
Overall Rating:
5.0
RR
Ruben R.
Owner / Marketing Agent
Share
"Mailshake making the difference."
What do you like best about Mailshake?

Mailshake's setup process is easy and works very well. The service response also is a plus!

What do you dislike about Mailshake?

I have no dislikes! I am a new customer.

What problems is Mailshake solving and how is that benefiting you?

The mass email process and the delivery point really works well from Mailshake. The control factor is needed.

Small Business (50 or fewer emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
PL
Patrice L.
Influencer Marketing Manager
Share
"As my fiirst time using this TYPE of email marketing software, I hit a jackpot with Mailshake!"
What do you like best about Mailshake?

Fast delivery of emails with no spam signs whatsoever and the Mailshake support is also really good and efficient. Mailshake does not fulfill all email marketing possble needs, but for what it does, it does it the best!!

What do you dislike about Mailshake?

Not sure i really like the way the stats are portrayed in general. Also, the follow ups are strickly and by default sent to people who have not REPLIED to the email, giving me no option to choose otherwise, like only to those who did not OPEN the email for example.

What problems is Mailshake solving and how is that benefiting you?

Quick and efficient mass email to hundreds of people without hassle and complications. We've had issues with deliverability at some point but these were fixed with the help of mailshake's support.

Small Business (50 or fewer emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
SB
Stretton B.
Learning Architect
Share
"Mailshake was the best tool for email campaigns"
What do you like best about Mailshake?

It was super easy to start campaigns, add prospects, manage our lists, process prospects through to leads and take action in terms of 'unsubscribe', etc. We used a few other tools, and Mailshake was far superior. The reporting and graphs, etc were also very helpful.

What do you dislike about Mailshake?

We were using it during the introduction of version 2.0 and found it to be a bit buggy in the beginning, so toggled back to 1.0 for a while, but it improved very quickly.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helped us reach a wider audience and, therefore, provide our clients with a wider pool of potential clients. We have been able to save time due to its ease-of-use.

Small Business (50 or fewer emp.)
Jan 23, 2022
 Source
Overall Rating:
5.0
MR
Manny R.
Owner
Share
"Great for Outreach"
What do you like best about Mailshake?

It was so simple to use. Was able to figure out how to use it correctly in a matter of a few minutes. Everything was self explanatory.

What do you dislike about Mailshake?

I think the price should be less $34.99 price range would be great.

What problems is Mailshake solving and how is that benefiting you?

Email outreach. Saving a lot of time using this service than doing it manually.

Small Business (50 or fewer emp.)
Jan 20, 2022
 Source
Overall Rating:
5.0
BW
Ben W.
Owner
Share
"Very Pleased!"
What do you like best about Mailshake?

It's super simple to use and I had no issues setting up my campaign. It's super easy to create your sequence, add recipients, and schedule the campaign. I didn't know how many to send out in a day, but their blog/help center has so much information, so it was conducive.

What do you dislike about Mailshake?

There's not anything I dislike about it. I had an issue not too long ago, but I reached out to customer support, and they were super helpful. Fixed my problem and got back to me promptly.

What problems is Mailshake solving and how is that benefiting you?

We have sales going on in the background, and we're able to get in front of more people than simply just cold calling.

Small Business (50 or fewer emp.)
Jan 17, 2022
 Source
Overall Rating:
5.0
Darren K. avatar
Darren K.
Chief Rainmaker
Share
"LOVE me some Mailshake..."
What do you like best about Mailshake?

Ease of use and reliability - Training is second to NONE

What do you dislike about Mailshake?

I don't think anything - what can I say I love this product

What problems is Mailshake solving and how is that benefiting you?

Set and forget service - even offers a FREE email warmup service...who does that?

Small Business (50 or fewer emp.)
Dec 03, 2021
 Source
Overall Rating:
5.0
Jan K. avatar
Jan K.
Head Of Growth
Share
"The easiest to use tool for email outreach"
What do you like best about Mailshake?

Mailshake to me stands out with its simple user interface. It's super clean and easy to orient yourself there. Before learning about Mailshake I struggled with using all the other tools.

What do you dislike about Mailshake?

Can't really think of anything I don't like about Mailshake. Support is good, there are no bugs. Actually, I have very little need for support. Maybe the only thing is that it's not so cheap as it used to be. But for me, that is totally understandable as the value is there.

What problems is Mailshake solving and how is that benefiting you?

I used Mailshake for cold email outreach with some of my previous projects and currently, we use it in our SaaS company for guest post outreach, link building, and partnership outreach.

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
5.0
Emilea B. avatar
Emilea B.
Director Of Marketing
Share
"Within two months, Mailshake paid for itself."
What do you like best about Mailshake?

Mailshake's customizable scheduling options and in-editor suggestions (which populate while you draft your emails) are the perfect one-two punch for crafting effective cold outreach campaigns for our organization.

What do you dislike about Mailshake?

Managing prospect lists for each campaign after they launch can be a bit cumbersome. It would be great if more information was populated for each prospect based on the data you imported. Currently, you only see basic information for each prospect, regardless of how much data you imported.

What problems is Mailshake solving and how is that benefiting you?

Being able to mass email prospects through Mailshake has enabled us to protect the IP address of our mass emailing client, which we use to send out our member publications. Within two months of utilizing Mailshake, it had paid for itself twice over with the revenue it produced for us.

Small Business (50 or fewer emp.)
Nov 12, 2021
 Source
Overall Rating:
5.0
Eb A. avatar
Eb A.
Email Marketing Strategist & Copywriter
Share
"premium cold email sending tool"
What do you like best about Mailshake?

you can start a precise cold email campaign in minutes. most other cold email sending tools i've used make you spend up to an hour or more learning the ropes and setting up the software and campaigns before going live the first time.

What do you dislike about Mailshake?

it's really hard to think of anything i dislike about mailshake apart from price.

What problems is Mailshake solving and how is that benefiting you?

I use it to automate cold email campaigns in a highly efficient manner and I've lost count of the meetings booked which lead to closed deals

Small Business (50 or fewer emp.)
Oct 18, 2021
 Source
Overall Rating:
5.0
BC
Barbara C.
Ceo
Share
"Excellent customer support"
What do you like best about Mailshake?

They have a comprehensive onboarding and then twice weekly group session you can jump on to ask any burning question and get answers instantly.

What do you dislike about Mailshake?

Sometimes their email customer support can be slow. Can sometimes take all day or into the next day to get an answer, which is why I just plan to jump into the group sessions.

What problems is Mailshake solving and how is that benefiting you?

email automation. Cloning myself. That's what mailshake does and the integration with hubspot is well done.

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
5.0
Joey S. avatar
Joey S.
Director Of Marketing Operations
Share
"Mailshake is the rock for our sales team"
What do you like best about Mailshake?

I love the simplicity and functionality of the tool. The ability to move all data through campaigns and into tasks is amazing - super easy to use.

What do you dislike about Mailshake?

I don't love the customer support process.

What problems is Mailshake solving and how is that benefiting you?

We have made this the home for many of our sales representatives' daily activities and it's an easy way to stay on top of everything. Keeping everything in one place is necessary for newer sales reps.

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
SW
Shaun W.
Partner
Share
"Great tool, intuitive to use"
What do you like best about Mailshake?

Very easy to use and get up and running with campaigns

What do you dislike about Mailshake?

Might be on the pricey side for some. Not terrible, but the ease of use is worth it.

What problems is Mailshake solving and how is that benefiting you?

Email out reach to prospects