ManyChat Reviews & Product Details

The team behind manychat, is always willing to help out. ManyChat is always at the frontlines of Messenger Marketing allowing us to serve our customers the best

Absolutely nothing. Even if I dislike something, you just submit it on their feedback backlog and the team gets back to it ASAP.

I'm helping my clients boost their ROI and save a tremendous amount of time by automating their customer experiences.

Support is great and everything works smoothly!

Lack of some features, as sending many photos at the same time

I use it for customer support, email & phone collection and campaigns

I like the flow builder, all the options of messages. Loved when they added conditioning and smart delays. Makes it easy to build.

For now only that we can't add SMS from different countries, we have to pick only one...

Helping automate processes, deliver lead magnets, and course info, it's so helpful for reminders too. We have increased our engagement and attendance rates.

The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing.

The conditional blocks could use a bit UX work. The view of conditional blocks in the flow builder is good, but the side-bar options are a bit clunky and doesn't pre-populate with already created values. It would also be valuable to be able to send data out of Manychat more easily for analytic purposes. No ability to download .csv data is a bit painful. This means any data you want has to use Google Sheets. Not great multi-language support. Also our target is focused in Myanmar and so SMS is not supported.

Manychat helps us build chatbot solutions for Financial Literacy in Southeast Asia where where a fast growing percentage of new users are leapfrogging traditional technologies and going strait to chat and facebook messenger. Manychat allows us to quickly spin up solutions for educating users in our market without needing the typical long tech build cycle. We also are meeting our users where they already are which is Facebook.

Is a very easy to understand app. Very powerful. And integrates very well with Facebook. The free version is very good and I am very much decided to go Pro in the near future.

I would like have more features, but I believe that ManyChat will keep growing. So I am comfortable on waiting. SMS and email marketing are still not available in Portugal...

I am capturing leads more easily. And I am showing my audience that I am very technologically advanced what is good for my reputation.

In digital marketing it is pointless trying to force your customers to interact with you exactly how you want them to. ManyChat provides the perfect option for Facebook marketing whether you run Facebook Ads or simple want to give customers a simple to reach you. The automated chat routines make it easy to get a conversation started, even when you are not available.

Nothing really. There is plenty of content online for those who want to self learn and you can always find an agency willing to help if you need it.

We are capturing leads on autopilot and turning these leads into customers!

Pandemic or not, you can keep the lights on and food on your table by automating your business with ManyChat. I personally use the Double O Method. By Optimizing my FB Page, I Organically receive leads into my ManyChat Sequence. This is automation on auto-pilot. It's a no-brainer. Everybody should be doing this.

ManyChat is constantly upgrading its services, so you have to keep up or you'll get left behind.

I am solving the problem of getting leads organically. I have gotten leads with my Double O Method.

I like the support team, always new updates and new futures to convert your subscribers to real costumers.

The Facebook Policy, which always confuses the good development of the application.

Less const for my Marketing budget and after every campaign I have a list of subscribers with whom I can work in the future!

You don't have to be a developer to use ManyChat. It was created for business owners to quickly setup and optimize chat bots. And while you can do VERY advanced things with ManyChat - you don't have to be advanced to use it.

Like any platform sometimes you can get into overwhelm on how to do what needs to be done.

I teach Amazon sellers how to launch, rank, and harvest reviews for their Amazon listings. I've personally launched thousands of Amazon products with ManyChat and have trained thousands of Amazon sellers how to use it as well.

Hugely robust software with regular updates. Great support most of the time. Very open to input and suggestions from the user base.

Rare bugs where elements don't copy when copying bots to a new account. Sometimes takes multiple tries to get satisfactory support.

Marketing automation.

Manychat delivered on so many levels. It was Simple to set up, easy to get started, and creating my first bot was effortless. Even without having a clue how to use the platform I was able to set up a simple bot that generated me at least 100 leads in a short amount of time. Now That I have integrated the chatbot into my entire funnel system, I am able to provide support, training, and generate leads all on autopilot.

There wasn't anything I disliked about the platform. And I know I haven't unlocked its full potential. If anything i had some problems with the flow editor. It was crashing my computer on occasion but I am fairly certain it was because of a hardware issue because I have not had any issues since I did some repairs.

I am able to provide so many services on autopilot to my followers. It has allowed me to focus on many other parts of my business without having to be following up constantly with people. The fact that someone with a question can Simply message my bot and get an answer for most of their questions makes my life so much easier.

The Many Chat is easy to use and apply to the specific needs of a growing company. The flow of information is limitless and seemless when the time is taken to think through how the process will work and can be applied to a unique set of needs.

Well, truly nothing that I have come across so far has had a negative impact or effect. However, as a beginner, I find it to be time consuming but well worth the time when one takes into account the long term benefits to be gained.

I am a one man operation at this point on my ECommerce website. I save time and massive frustration in communicating with my customers in a timely fashion.

It's extremely simple to fabricate a chatbot with Manychat. You can begin constructing your streams exceptionally quick and there are likewise numerous approaches to distribute and 'spread" your bot. I like the way that there's an "Essential Builder" and a "Stream Builder", making it simple for everybody to begin fabricating their bot. The help is likewise incredible, whenever I required assistance there was somebody accessible to support me!

You can utilize a few highlights just on a superior record which isn't perfect in the event that you need to test something if it's working before you go premium. A few highlights like "client input", which as I would like to think is standard for a chatbot, can't be utilized on a Free Account.

Mechanizing ambassador correspondence and making various rivalries for my customers. The primary profit by some other advertising effort apparatus is the immediate reaction from the clients and furthermore the alternative to catch up with them.

It is super easy to use and gives you a lot of options.

Nothing really. Occasionally you have to reconnect your account to Facebook. It would be nice to get a notification when this happens.

We are able to connect and have conversations with clients on a platform they are already on.

this service is a realy easy to strat make your own chtabot and very qiuck answer from support.

Service dosnt accept payment in CZK (Czech Republic) I know we are very small country but the Czech Republic is fastest-growing ecommerce market in Europe... So it will be nice have payment in out currency CZK

some small task which was my own fault )