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Paymo Logo
Paymo
Streamlined Project Management
4.6
(585)
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Paymo Reviews & Product Details

Paymo Overview
What is Paymo?

As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.

Company Paymo
Year founded 2008
Company size 11-50 employees
Headquarters Cluj-Napoca, Cluj, Romania
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Ask Questions about Paymo
What Paymo is best for?
How does Paymo compare to Asana?
What are the pros and cons of Paymo?
Paymo Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Paymo Pros and Cons
Pros
  • Allows for real time collaboration
  • Extensive bird’s eye view of individual tasks
  • Supports multiple views
  • Features advanced filters and notifications
Cons
  • While the platform offers a free plan, it does come with a lot of limitations
Paymo Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Paymo Media
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Paymo Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Paymo Logo
585 Paymo Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 25, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I've enjoyed using Paymo for our time tracking needs."
What do you like best about Paymo?

Paymo is very easy to use. The interface is simple to learn and teach to staff. The pricing is excellent as well.

What do you dislike about Paymo?

I don't really have any negative thoughts about Paymo other than the widget could be a little more robust.

What problems is Paymo solving and how is that benefiting you?

We have used paymo to fill the gap in our time tracking needs for projects.

Small Business (50 or fewer emp.)
Jul 25, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"a great tool for the price "
What do you like best about Paymo?

Paymo is an easy to use tool for tracking time and expenses, plus it has a good (basic) project mgmt feature that allows you to track project milestones and related time. It's a good solution for small businesses.

What do you dislike about Paymo?

inability to customize rates per person for different projects.

What problems is Paymo solving and how is that benefiting you?

tracking project time; managing/monitoring project status

Small Business (50 or fewer emp.)
Jul 24, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to Use & Makes Invoicing Easy"
What do you like best about Paymo?

I like that the Paymo team is constantly working to improve upon the software.

What do you dislike about Paymo?

Sometimes when changes are made, it can be difficult to keep up with the new dashboard.

What problems is Paymo solving and how is that benefiting you?

I use this only for solo projects, so it's perfect for just me. I can track my freelance work and easily invoice.

Mid Market (51-1000 emp.)
Jul 22, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"An easy to use and feature packed product to manage projects, track time and tasks. "
What do you like best about Paymo?

I like the fact that all project information are kept in a single location. I can create tasks easily and can later on go back to enter details about tasks including the anticipate duration and effort. I also like that I can feed all these information into a an invoice in my local currency and mail customized invoices directly from Paymo to clients.

What do you dislike about Paymo?

I am using the free version and I find that I can only enter one expense each month and require a (relatively) expensive invoice add-on in order to be able to keep track of expenses. I also used the product when it was free and I feel, even though it is competitively priced, there should be a grandfathering scheme with usable features for all of us who used it in the past

What problems is Paymo solving and how is that benefiting you?

I tend to work on many projects at the same time and keeping track of them especially time worked is always a challenge. Simple reminders on what tasks I should work on and when they are due are lifesavers when you work on projects across multiple organizations, multiple geographies and multiple business domains. Paymo makes it easy for me to keep all project information in one location, track how much time has been spent on individual tasks and get an idea about how much I should be billing for completed tasks, even if I don't end up billing those hours.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Using paymo in a law office"
What do you like best about Paymo?

The ease of use, ability to add tasks and milestones and invoicing capability are my favorite things about Paymo.

What do you dislike about Paymo?

The preprogrammed 15 minute increment for calculating time for running invoices should be programable such that in office settings it can be permanently changed just like price per hour. Lawyers typically bill in 6 minutes increments. Therefore, every invoice that is run has to be manually altered to removed the 15 minute increment and change it to a 6 minute increment.

What problems is Paymo solving and how is that benefiting you?

I use paymo as my office billing system and database.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"It's the best time tracking i have found"
What do you like best about Paymo?

it's simple and offer custom reports PDF

What do you dislike about Paymo?

i'm italian and i would like to create my invoice with paymo but it have not my fiscal italian profile

What problems is Paymo solving and how is that benefiting you?

i have always the works situation in my hands and i quickly made invoices to my clients with reports

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Paymo Review"
What do you like best about Paymo?

The user interface is fantastic, lots of useful options and the data is formatted perfectly.

What do you dislike about Paymo?

The time entry could be better, we would like to be able to copy paste time entries

What problems is Paymo solving and how is that benefiting you?

We only use paymo for time management, to see how much time we are putting into a project relative to the amount we quoted

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Valuable Service"
What do you like best about Paymo?

Ease of use. Responsiveness of team overall.

What do you dislike about Paymo?

Integration points. Would love to see some integrated tools with Quickbooks and some more features in the invoice management arena. A few bugs they could work on.

What problems is Paymo solving and how is that benefiting you?

Time management, invoicing.

Enterprise (> 1000 emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good product but need to be improved"
What do you like best about Paymo?

Good user interface (GUI), easy to use, chat-support

What do you dislike about Paymo?

I want to do more, i want to be more flex (i.e. dashboard), I need to login again each time

What problems is Paymo solving and how is that benefiting you?

My boss now know what a do and i know what need a lot of work...

Enterprise (> 1000 emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great product and very easy to use"
What do you like best about Paymo?

The ease with which we can create invoices automatically with the data from our timesheets

What do you dislike about Paymo?

I think the price for each additional user is a bit too much. If there would be a plan for groups of users (for example up to 5/20/etc) with a more reasonable price we could include more team members.

What problems is Paymo solving and how is that benefiting you?

We keep track on paymo of all our company projects and the time we spend on each of them. With this we can easily generate invoices monthly for our customers. The main benefit is that we don't lose any time going through timesheets to generate invoices, everything is done automatically and that's great.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy-to-use, cost-effective time tracking and reporting app"
What do you like best about Paymo?

Easy time tracking and time entries. Easy reporting and exporting of the reports. Easy to see your peers' recorded hours. Cost efficient.

What do you dislike about Paymo?

Not a lot of room to customize - for example, format of invoicing. No Japanese language interface.

What problems is Paymo solving and how is that benefiting you?

Our time-based billing process became more efficient after using this app.

Enterprise (> 1000 emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Powerful feedback tool "
What do you like best about Paymo?

What I like best about Paymo is how accurate it can be. Paymo gives me a true statistical overview of my progress. Using paymy gives me a strong prediction and overview of how much time is needed to be good at something.

What do you dislike about Paymo?

It would be great if there was a option in calendar which gave me the opertunity to repeat tasks weekly. It can be hard to insert this manually.

What problems is Paymo solving and how is that benefiting you?

I can manage and estimate how much time is needed to get good at something. My life is more relaxed knowing what I spend my time on.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Paymo is great"
What do you like best about Paymo?

Clean Interface easy to navigate with good reporting capabilities

What do you dislike about Paymo?

- A more refined report where I can separate clearly non-billed hours from billed ones. - Cut and paste time lacking in tsheet entries - Cust and paste for timesheet entry

What problems is Paymo solving and how is that benefiting you?

Solutions in test and measurement sector

Small Business (50 or fewer emp.)
Jul 20, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Really good companion for work"
What do you like best about Paymo?

Analysis of my timesheets which help plan future projects better.

What do you dislike about Paymo?

Minimum visible time slot of 15 min on the timesheets

What problems is Paymo solving and how is that benefiting you?

Planning projects better in a more organised manner with actual analysis to refer to. Helpful in forming quotations for projects.

Small Business (50 or fewer emp.)
Oct 06, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy work planning"
What do you like best about Paymo?

Basic system, effective planning, individual work program

What do you dislike about Paymo?

It's so slow. Task schedule works hardly.

What problems is Paymo solving and how is that benefiting you?

Team works and team members' daily plans. Seeing all the programs of all the agency is so good.

Small Business (50 or fewer emp.)
May 13, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Effective App"
What do you like best about Paymo?

The software starts off free for plenty of time to familiarize yourself with the services. Download the app and navigate through video tutorials on each service

What do you dislike about Paymo?

I didn't have to utilize all the services. Just needed a few.

What problems is Paymo solving and how is that benefiting you?

Very user friendly. Plenty of tutorial videos if some parts seem difficult to start or navigate.

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It works..."
What do you like best about Paymo?

Unlike some other tools I used, this one isn't riddled with bugs.

What do you dislike about Paymo?

The interface could be somewhat simpler.

What problems is Paymo solving and how is that benefiting you?

It's a fairly good task manager, that completely eliminated my needs for other tools like Trello and such.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Paymo = PayMORE"
What do you like best about Paymo?

There are many products that cover time management or task-tracking but this Paymo adds to that invoicing. For a freelancer, this is a super important feature and it adds to the overall quality of the product. It is intuitive and easy to use a product that can replace any alternative.

What do you dislike about Paymo?

Getting to learn how some features work will take more time than you are ready to invest in the beginning. And as someone who was primarily driven to by invoicing features, I would appreciate some more option for invoice templates.

What problems is Paymo solving and how is that benefiting you?

I use it in the first place for time tracking and invoicing and having these two features integrated saves a lot of time.

Small Business (50 or fewer emp.)
May 09, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Project management for graphic design company"
What do you like best about Paymo?

The ability to track hours of each project and our time aligns with the estimate provided.

What do you dislike about Paymo?

Ghost booking is not something that is easy to use. We used to be able to track the number of hours assigned to each project at the bottom of each project. That has went away and has not been fixed.

What problems is Paymo solving and how is that benefiting you?

Time management. Tracking of different stages of each project. Ensuring we are budgeting the right house and that we are providing our clients with competitive pricing.

Small Business (50 or fewer emp.)
Mar 20, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"For detail orientated people."
What do you like best about Paymo?

Time tracking - very handy to keep an eye on the time spent on certain project elements. The activity feed is handy to get a birdseye view of what's happening and when. If you're willing to sit down and put in the time at the start of the project, the level of detail you can get into regarding assigning tasks, time and plotting milestones is really beneficial.

What do you dislike about Paymo?

The discussions were difficult to track - when attached documents to the job, it became confusing over the long duration of the project. For instance, referring someone back to a previous discussion was a little difficult over time when things had gotten lost.

What problems is Paymo solving and how is that benefiting you?

We used Paymo to test out project management for a specific web project - we wanted to try a platform that allowed us to be incredibly detailed from the start of the project so everything could be kept on track. It's a great tracking tool, but it's not great as a central 'hub' for all data and documents pertaining to a project.