Twilio SendGrid Email API Reviews & Product Details

Integration with the SendGrid API is straight forward and just works, it is all great to have the smtp option for legacy apps

Additional smtp accounts uses up team member allocation, this should be separate

We send application transactions emails using the SendGrid API, which means we need a fast asynchronous and robust mechanism to send of emails, SendGrid does all these things

Sendgrid does exactly what it says it will do. The user interface is user friendly and is accomodating even with a large number of features/services available.

Nothing. We are very happy with this service.

We went to sendgrid after having deliverability problems with our email. Along with providing a great service, the support materials are good and allowed us to do a lot of learning on our own. Those times we needed help we were able to get great support, both online and via phone. I also like the flexibility of the system and the features they provide. We also looked at Mailgun but the feature set for Sendgrid was better for us.

SendGrid does everything I want and more. And its API is very straightforward.

There isn't much to dislike. I can't think of anything right now.

We send all of our notifications via SendGrid emails. The transactional templating features are great!

SendGrid has allowed us to easily create complex campaigns from within our system without worrying about actually sending the emails themselves, we simply pass them off to SendGrid and can rely on them getting delivered.

Nothing major. I would like simpler marketing tool pricing that would allow experimental campaigns to be run free for new users.

We're not an email focused company and used to have deliverability issues that we couldn't afford to put the resources towards addressing. SendGrid's easy to use tools helped us tackle these easily and effectively.

Our favorite feature is the ability to setup a new customer in a minimum period of time, knowing that we don't have to deal ourselves with deriverability, reputation management, etc. Also important is to track whether the email was successfully delivered, rejected, delayed, marked as spam, etc.

It used to be a problem the restriction to create new sub-users. We had several incidents where our customers were waiting to be able to use our program because we reached the amount of sub-users that Sendgrid will allow us to have. It would take from a couple of hours, up to an entire day for us to solve that problem. Our limit is set to a higher value now, so we haven't had that problem in a while.

We allow our customers to send email to their customers. We don't want that a rogue customer can affect the operation of other customers. We started with our own SMTP server, but having to maintain it was a resource drag that was not worth the money we could save by handling email ourselves.

I love the fact that i can track what clients have received my emails and which haven't great way to help clean out my database. i also like how i can attach this to my current database and everyone can benefit from the services provided by sendgrid without having to access my account.

to this point i would like to see a more user friendly way to make campaigns. i use mailchimp for my campaigns but i would love it if they could come out of sendgrid.

no one needs to log in to my sendgrid in order to be able to use it with the API we have applied to our database. a lot of the other problems is the time of delivery, compared to our old service provider, send grid has the fastest and more email to go out at once.

Easy tracking of success, quick feedback on activity, prevents most Spam alerts

Only see a few days of activity, would like to see more

reduces spam issues on delivery, tracking of clicks and such,

Their robust API has SDK's in every programming language I would need it for, and they have a fully responsive, well designed back-end that allows you easily manage all aspects of their service. The back-end user interface is a pleasure to work with, and i'm easily able to integrate their services into my code.

I have yet to find anything I dislike about the service, it's done nothing but solve problems for me.

When deploying websites on Google Cloud Compute Engine, you are not able to send mail through PHP. I solve this problem by using SendGrid to handle all e-mails going out. In fact, i'm able to easily track problems if e-mails don't get delivered. I can search by e-mail address and find out why an e-mail bounced.

The real-time component and simplicity of implementation of their API has done a ton for us. Also the ability to see the status of each email transaction has made it easier for us to QA issues

It doesn't happen a lot but sometimes a few emails here and there get put on a block list.

The API has done wonders for us. We use SendGrid's API for sending weekly reports and service recovery alerts whenever patients have poor experiences. The instantaneous and real-time capability has added a ton of value for our service

The transactional email API is the best feature in SendGrid. I can't imagine going back to the old way of crafting email templates in a system.

In a recent event, a spammer abused of an unprotected form and sent inconsistent emails unsuccessfully for some days. However, our credit was consumed. It would be great to have an early warning of these cases.

Communication emails with our clients and transactional emails. In our system, every email is composed with the transactional email API and sent by SendGrid. We also integrate and send emails with the SMTP API

Ability to implement api easily - with no real overhead.

Not much to dislike - really. We still get the product free! We only use it for a portion of our service : client email delivery within their admin panel.

Email reliability. Transactional and site based.

I love it that one simply implements the api and it works flawless.

nothing to report, great product, 40 characters is too long

customer wanted a specific sent from address

Sendgrid is the only user friendly and flexible marketing software at affordable rates!!!

there are fewer bands, if only they can use more bands or categories for different users

i am able to send bulk mail with ease and very fast

When Mandrill pulled their stunt, SendGrid stepped up to the plate and has been a fantastic partner for our clients!

I honestly don't have anything about SendGrid that I dislike.

We use SendGrid primarily as a way to send verified emails from WooCommerce for our clients.

SendGrid is super easy to use and setup.

While I'm required to complete this field, I really have no dislikes

I use SendGrid as my SMTP server with clickfunnels. Worked perfect to begin with, still working perfect.