Top 10 Helpdesk Alternatives & Competitors
Paid & Free Alternatives to Helpdesk
- EngageBay
- Freshdesk Contact Center
- Freshchat
- HubSpot Service Hub
- Freshdesk
- Supportbench
- Help Scout
- Tidio
- LiveChat
- Zendesk Support Suite
4.6
(216)
Free plan available
There is no deal for this product
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provide...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of EngageBay
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
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4.1
(133)
Free plan available
There is no deal for this product
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, ...
Learn more about Freshdesk Contact...
Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshdesk Contact Center
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.5
(306)
Free plan available
There is no deal for this product
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshchat
Not enough data available.
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4.4
(2,172)
Starting at $50.00/month
There is no deal for this product
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with Helpdesk:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
(3,051)
Free plan available
There is no deal for this product
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
Learn more about Freshdesk
Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.9
(80)
There is no deal for this product
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Supportbench
Not enough data available.
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4.4
(401)
Starting at $25.00/month
There is no deal for this product
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Help Scout
Not enough data available.
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4.7
(1,413)
Free plan available
There is no deal for this product
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Tidio
Not enough data available.
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4.5
(747)
Starting at $24.00/month
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by...
Learn more about LiveChat
Categories in common with Helpdesk:
Frequently Mentioned Pros of LiveChat
Not enough data available.
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4.3
(5,770)
Starting at $49.00/month
There is no deal for this product
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
Learn more about Zendesk Support S...
Categories in common with Helpdesk:
Frequently Mentioned Pros of Zendesk Support Suite
Not enough data available.
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Popular Helpdesk Comparisons
