Highlevel Reviews & Product Details

It's a combination of a roboust CRM, email marketing + task automation system, basically it's a marketer 's dream tool. I also like the fact they have 24/7 support, shout out to Alexis Villa, she's one of an amazing support.

It looks intimating to get started, but we'll get better clarity as we explore more.

CRM Pipeline + Email + Automation + Live Chat Widget + Chatbot AI + Website Forms... these are the essential tools to have in order to run any marketing campaign.

Lots of features that can be used in lots of ways

Can be quite complicated to begin with, and takes time to setup

Managing clients

Logan was incredible! He helped me with 4 different questions I had and was incredibly knowledgeable and thoughtful. He really took the time to listen and understand.

When it comes to this specific experience, nothing. Logan created a wonderful experience for me because he was able to easily answer all of my questions and was super nice! Kudos to Logan!

HighLevel is solving communication issues in terms of incorporating technical changes and providing sufficient support options to be able to work together. I also appreciate all of the videos!

Everything is in one place so you can run your business and more importantly quickly scale your business using all the systems, tools and resources all in one place with one login. Which happens to hold true from the agency down to the business owner. All while being affordable and versatile.

Still a lot of things in development and it is going to be constantly improving and growing in a number of ways including more micro settings for users and agencies to dial things in. Right now it gets the job done but in the future I think it will be a leader in its class and has the potential to out perform all the major competitors for a significantly lower cost.

If you sell websites, or software... or if you sell SEO or any other marketing services... this helps platform and facilitate that in all the ways you could imagine.

I was stuck on something for like a week and a half and I probably called 6 times. Trae was the one I spoke to the most and he was super helpful and really kind. We finally figured out my problem today and it was the best!

Its a bit glitchy when I use funnel builder. It cuts off in weird places so I cant delete some sections

I use it for everything

I worked with a guy named Javier Valdivieso, and man, does he know his stuff. He helped me fix a massive issue that I was dealing with in a matter of minutes. I'm super grateful for his support and what he has been able to fix.

Nothing at all there support is awesome and help a lot when needed

Automating my entire business to earn back my time

It's a robust and growing platform that allows agencies to provide great marketing and SaaS to their clients.

With it being relatively new, there are some kinks that are still being worked out... however there's a great community that helps troubleshoot and get the devs to work on things to make it continue to become a better platform.

Marketing, Email Automation Campaigns, Websites, SaaS services for our marketing clients.

Just visit their home page. They replace all necessary marketing software.

They may replace email marketing but it takes a true pro to be able to leverage certain HighLevel capabilities to their full extent.

Truly an all-in-one platform. Sms, email, reviews, triggers/automations, white-labeling, etc. They do it all.

High Level has an agency plan that allows franchisors to push the CRM down to it franchisees. This gives our franchisees the ability to log in and run their own pipelines.

The dashboard could be more robust for the agency view.

High Level solves our franchisee problem of lead generation and follow-up. The benefits to corporate are many: we can track lead generation, we can work with the franchisee to track leads from lead generated all the way through to the sale of a program.

You can use GHL for everything! Love that I'm able to automate prospecting & track pipeline, send emails marketing.c txt marketing & it reduces so so so so so much in other costs for softwares!!! I love it & highly recommend. Also you can white label it as your own CRM & sell saas to any business who has customers

No dislikes - doesn't have an amazing e-commerce feature but I wasn't using it for that so not a problem - can do a simple funnel still! (Feautures may have improved not using it for e-comm)

Constantly nurturing leads, can see exactly where leads are in the pipeline, automating all of my prospecting & invoicing - can check in clients - they can leave reviews immediately & I can filter them before hitting google & txt reminders for appts & check ups - so basically its running my entire business lots of solution solved!

the channels I can use to contact all the users

the app for mobiles and tablets it's a little complicated to use

send sms, mailing, messenger campaigns to all my clients, have all my reviews in one place, keep track of sales and stages of all my clients

The technology looks pretty efficient, integrating numerous services in one platform. It'll take me some time to get used to all the functionality.

it can be overwhelming at times because there are systems and platforms I've never used before.

Integrating numerous services in one location. This will make it easier for me as I work with clients.

LOVED certain customer service individuals like Javier!!! He does a great job listening to clients' needs and following up with them. Other individuals on the team took a while to get back to our company to fix small problems. The platform of Highlevel itself has many features that others do not and it fits nicely for our online business.

We had a continual calendar syncing issue for months that just recently got sorted out. Turns out it was a simple fix, but the communication with customer service took a while to get the fix completed. Nothing we could have done on our end, the fix was highlevel's software end. When we finally worked with Javier from customer service he was FANTASTIC, and he deserves a 10/10 review for being amazingly helpful.

Automated client processes, automated staff and employee reminders for client bookings, automated newsletters and email marketing, funnel building in highlevel, and separate booking calendars for different functions of our business.

I absolutely love the fact that it's a funnel builder and a CRM all in 1 place! Super easy to use, and I can even send my SMS messages from it!

I dislike the customer service. They don't show up to appointments often and it's very hard to get things fixed.

All in 1! I can literally communicate with all of my clients solely in 1 platform. I love it!

The Versatility and Training they provide are excellent. As an agency, you get off from many other Softwares and services to just one clean login!

It's a very fast-evolving company. And they try to adapt to the most relevant needs of the present and near future. So no complaints.

I am getting it all done under one login. No more complex Zaps.

It's very functional. It has access to allow you to build your website and funnels along with a digital marketing strategy including email, messaging, and reviews. So it's a great all-in-one. Also, it is a decent CRM which allows you to track and collect contact information, activity, purchase statistics and more of your client/customer list. And it's actively being developed so more features are released continuously.

The user face is very friendly, but a bit cumbersome. I would have liked the ability to customize it better. Plus, it does not have deep user analytics, which would be nice. I still have to rely on Google analytics to tell me who has been to my site and funnels.

Creating a convertible website (in development), having an all-in-one solution for managing my business, transferring my current email list, growing my customer base and email list, designing a product launch aimed to release within the next 6 weeks.

We've gone through several different types of marketing automation software like this, and this platform has everything we need and more! The system is exceptionally robust with features for: - Conversational automation through any channel of communication you can think of: email, MMS, voicemail drops, Facebook messenger, website chat, tasks, reminders, manual sms, phone calls - Integrations with Google my business and Facebook business page create an incredible holistic approach

Adding a dynamic field to a user profile isn't possible. For example, if you have an office of 3 people and each of them has a different license number, you can't add a field to their profile to identify Workflows and Campaigns require triggers and setting up a cohesive campaign with multiple scenarios can get quite cumbersome. There are many steps involved in updating and deploying to sub-accounts, so you have to be extremely diligent in completing every step to ensure you don't miss anything. Speed to update workflows and emails can lag behind a bit

We've had to use multiple platforms for lead gen process, High Level is an all-in-one tool for the complete sales cycle: creating funnels, automatically contacting leads, tracking pipeline movement, setting appointments and tracking results.

I like that there are intergrations for Meta ads and Google ads that work seamlessly.

I think that the autiomation flows still need some work.

HighLevel ensrue that we are able to more accurately track ROI and conversion data for clinets running ads.

A Great foundation to build on top of with a functional CRM, Website designer, funnel builder, pipeline creator, and client conversations flow. Founded, built, run, and maintained by a small group of motivated entrepreneurs, they are still closer to the beginning than what I would consider v 1.0. It's a sturdy, well build frame of a house, and you're given all the materials you need to build your dream home. But there's no inventory list or directions other than update videos and testimonials on their YouTube account. Don't go in to this without at least basic web-based coding knowledge, and prior CRM and client campaigns creation. Only a few natively integrated External services, but connects well through Zapier.

After being frustrated with the lack of documentation, and being told, "You can make it do that." I realized what I was being guided toward the "Triggers" tab. This tab specifically is where the lack of documentation and truly good, but difficult to grab for an extended period of time. Having an involved account manager for the first few weeks would have been nice. I'd used Hubspot CRM and Agencybloc before, so I was familiar with how aCRM and automated messages campaigns SHOULD work, I was able to use triggers and tags to build it in to what ours is today. There are no notification of system

The ability to automate text, email, FB Messenger, and call campaigns is Paramount. It has increased our rate of contact per lead returned to OVER 50%!

All in one aspect. Email texting and such all in one place

A lot of bugs. We have encounter glitches everyday it seems like

Allowing our clients to use one software instead of many