ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I've been using ManyChat for four years, and it has been fantastic for my business. It allows me to easily grow my online presence, communicate with prospects, and build our email list. The platform is user-friendly for both me and my clients. It offers impressive options for creating chatbots with media, external links, and now, with the new pro upgrade, we can generate leads by letting users submit their details. I highly recommend ManyChat for anyone looking to communicate effectively with customers and automate messages.
I'm having trouble getting the pro version because my card keeps getting declined. Also, The features are limited, and the pro subsctiption price is too high.
ManyChat lets me automate messaging and build bots. This saves me time communicating with customers. It also helps me grow my audience and email list. The platform is easy to use with lots of options to customize my messaging flows. Overall, ManyChat streamlines my marketing and communication.
The ability to be able to connect with our followers and social engagers
Wish they had more automations and better pricing
Reaching customers and connecting with them more
Allows me to automate my business. Quick responses for common inquiries.
Images can't be enlarged. It could b better if they can view the full image.
Leading clients to start having an insurance or investment plan.
I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication.
While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience. Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively.
Manychat solves problems related to communication and marketing by automating customer interactions, enhancing lead generation and engagement, personalizing customer experiences, and providing comprehensive analytics. These solutions benefit me by improving efficiency, expanding my customer base, fostering stronger connections with my audience, and enabling data-driven decision-making. Overall, Manychat has significantly streamlined my communication processes and driven business success.
Manychat is the best way to set up your messenger chatbot. Even with the free trial, you can do a lot so you can decide whether or not you should go pro. I recommend you go Pro, you can do so much. I have been using manychat for over 3 years and I love it. Now your business can have an omnichannel presence with manychat. Your customer can contact your business via messenger, SMS, or email. Want to segment your audience? manychat does that Want to collect email and phone number and store them on a google sheet? add them to Mailchimp?? Manychat does that Want to message people when they comment on a post? Manychat got your back! I use Manychat with Facebook ads and I love how everything is automated. My audience is segmented, I collect email and phone numbers, buyers get their questions answered, they barely ask for human help and when they do, I got notified on who wants to talk to a human.
There's nothing to dislike, Manychat is awesome
I work with amazon sellers and I help them with their product launch/relaunch and building their subscriber list. and I do that with Manychat. We use Ads to target the ideal buyer and QR codes to get people into our bot. and when they send us an SMS text, we get them into the bot and put them through a funnel. and based on where they are in the funnel, we can nudge them to continue or use their information to create a lookalike audience and target even more people to go into the bot.
The upside of using many chat is that it's easy. The hard programming work is done for you. We have to only concentrate on the person in need.
The app at first takes some getting used to.
Reach into the community.
Among many chat features, I found the user-friendly interface to be the most appealing compared to other chatbots. - Many chats one step integrations help me to automate the business in a few minutes. - Small businesses can also benefit from its free plan if they are just getting started. - I have used many chats for lead generation using Fb Ads, which has worked very well.
The first time I set it up, I wouldn't say I liked it. But after a few steps, I loved it & worked on it for hours and hours. - Many chats have limited integration channels; they should add more channels. - Many chat pro version is a little costly as compared to other chatbots - I was facing some lags in sms integration, not always but sometimes, many chat can improve that
Before, when I was running lead generation ads using Facebook, it was pretty tricky for me to handle all the leads manually but now, with the help of many chats, I can automate it!
It is the best chat marketing software in the market. The community around makes it even more valuable. The way I can bring leads to my organization now is way cheaper.
Can improve the translation to Spanish languuage.
Automation for the DM inside Instagram is helping capture leads, and get them cheaper. Communication between Instagram and My CRM I is straightforward. If you have an Instagram account and selling online, it is a must to have.
Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app
O que não Gosto é que está em inglês, e deveria ter melhor tradução .O que não Gosto é que está em inglês, e deveria ter melhor tradução O que não Gosto é que está em inglês, e deveria ter melhor tradução
Comunicação e captação de leads. Comunicação e captação de leads. Comunicação e captação de leads. Comunicação e captação de leads. Comunicação e captação de leads.
The software is easy to learn and use. Extremely versatile. For the most part, you are limited by your imagination when it comes to the capabilities. Mike Yan and the ManyChat team are awesome. They really care and listen to their users and work very hard to make sure their users have access to the best chatbot software available, and this level of care is something I haven't seen from a software company before.
It would be nice if the chatbot software could be used independent of Facebook messenger so people who are not on Facebook messenger could also be brought into the chatbot systems as well.
I am running ads to chatbots for both, my clients and myself. I am using it to automate many different processes and creating a custom experience for customers. I'm also using Mancyhat to send emails and sms messages to customers and keep the conversations going and relationships and connections fresh and hands free.
I started developing chatbot in 2018. At that time, ManyChat (and in fact all chatbot development platforms) were at the beginning, with many errors and quite a few facilities. Then, in the need to integrate as many software applications as possible, I worked for 1 year on ChatFuel. But, after ManyChat integrated dynamically integrated request, it convinced me to switch all my clients to this platform.
Well, I don't dislike anything. It's ok and I can do my job well for my clients. Maybe just the setting up of ADS campaigns where it's still not friendly enough for advanced marketing.
With ManyChat I managed to integrate many of the applications often used by my clients: FB Live, CRM, webinars, Email-Marketing, SMS Marketing. I managed to solve the complex problems that appear in attracting leads and in the customer-care area.
Amazing tool for anything chatbots, when it first started it was super unique. Our page was one of the few with automated dm's where customers could reach us at any time.
Some of the limits, such as no messaging after 24 hours, but that's not Manychats fault, it's restrictions set by Facebook / Meta and understandable. But a lot of these restrictions stop me from creating an even more effective campaign.
It simply automates all messages we use to reply to manual and more. Not only do we now automatically get our customers what they need straight away, but we're also able to capture leads.
The information collected is useful. Converted leads are solid.
Not very intuitive but I am also a technophobe.
No problems. Benefits are leads that are warm, have been vetted and leads I have had actual conversations with.
From a simple like to taking an order and selling products and services. ManyChat is a platform that will allow you to integrate the entire work team in one place: Community Manager, Sales Agent and Owner.
It does not have a built-in calendar and an integration with Facebook Appointments would be very nice.
I have solved with ManyChat customer support, responses to comments, and inquiries. The most significant benefit is to improve the customer experience and, on the other hand, free salespeople from repetitive tasks.
Manychat is one of the best chat bot Instagram Direct Messages and Facebook Messenger.
my suggestion I don't see any downsides from Manychat
ManyChat will help you solve your customer's problems or questions quickly and ManyChat most uses benefits to grow online business
Using ManyChat is easy anyone can do it, yet so important every business needs it. that is if you mean business. and the ManyChat community is the squad to join, i highly recommend it. Get on the "Many side of life." READ 'money'.
None, there is verything t like. the features are seamless.
Reaching more people in record time. Kching.
What I love the most is the automation of manychat
Limitations on broadcasting to number of clients.
Time in attending to all my inquiries.
User-friendly interface. Almost no bugs during the beta period, which is big contrast with Chatfuel that was full of bugs. Great educational content that makes onboarding fast and painless. Programm for agencies (haven't tried yet but sound great. Easy integration with AI platforms!
I couldn't transfer Instagram bots from one account to another.
Instagram automation. Manychat makes it easy to communicate with 1000+ customers and deliver first-class customer service.
The power of the integrations and the apps
It is based mainly on Messenger; Facebook is not the best-accepted platform for business
Automating the responses, create powerful tools to do the repetitive jobs and tasks, to have every activity recorded and act upon it
The easy usability I experienced. You can create automation without special skills
Wish I could use more of the features first before paying for a subscription
I want to create message automation using Facebook and Instagram messenger. I realized that the platform can be customized so well that my customers can have an easy experience with my chatbot