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Scoro
All-in-One Work Management
4.5
(395)
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Scoro Reviews & Product Details

Scoro Overview
What is Scoro?

Scoro is a well-known, end-to-end work management software that lets users manage their entire workflows from a single dashboard. It offers a robust suite of project management tools, and CRM features, as well as reporting and billing capabilities. Given all its key features, it lets users streamline different workflows with ease.

Company Scoro Software
Year founded 2013
Company size 51-200 employees
Headquarters Tallinn, Harju County, Estonia
Social Media
Scoro Categories on Findstack
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What Scoro is best for?
How does Scoro compare to Asana?
What are the pros and cons of Scoro?
Scoro Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Scoro Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Scoro Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
Scoro Logo
395 Scoro Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Aug 01, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Learning and getting effective with Scoro takes time - but eventually, it will pay off!"
What do you like best about Scoro?

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

What do you dislike about Scoro?

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

What problems is Scoro solving and how is that benefiting you?

You could basically run entire company with Scoro. There are very good tools for CRM, evaluating team work and hours. For me, Scoro is a big amount of organized transparent buckets where every bucket has its specific and intended content. The way that all the details are managed and connected is amazing - it will give a much faster and convenient way to manage a project by cutting down on the daily administrative time - except the initial input when setting the parameters and elements,but that will take time anyway.

Small Business (50 or fewer emp.)
Mar 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great tool for"
What do you like best about Scoro?

Gives a great overview of the jobs in process, jobs confirmed, jobs cancelled etc. Gathers together valuable information about clients, assortment, purchase history, revenue-cost-margin data. Efficient when a loyal client wants to order the same product again --> with just a few clicks and with the help of purchase history a few minutes and the first step of the work is done.

What do you dislike about Scoro?

Unable to delete customer data who has purchased something before. Unable to change description of other details on the invoice, that do not affect the sum, once the invoice has been transferred. Sometimes the need for too many filters the get the data required.

What problems is Scoro solving and how is that benefiting you?

Sales, customer feedback, client base analysis, sales and assortment analysis, cost-revenue-margin analysis.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good software but needs more features and attention to detail"
What do you like best about Scoro?

The reports can be really great. I like that I can setup multiple views and book marks to quickly review the reports based on predefined data that I want to see.

What do you dislike about Scoro?

Dislike the lack of automatic calculations and how some of the features integrate with other tools (like Google calendar integration is not great). There could be a better emphasis on some automation within Scoro. I also dislike that there's no user levels variation. I'd like to be able to give access to Freelancers and clients Scoro but the inability to assign tasks makes it pointless to use. I don't like as well that the CRM has terms like "gender" when that's irrelevant and it should be pronouns and I should be able to put whatever pronouns they identify with.

What problems is Scoro solving and how is that benefiting you?

We were able to get rid of a lot of spreadsheets that we had personally made in order to run our business. It's nice having one master software piece to manage most of the day to day tracking that we need. It would just be nice if Scoro went one step further and also would have smart calculations (like auto calculating expected expenses if we have all tasks setup in the project).

Small Business (50 or fewer emp.)
Mar 02, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good but not perfect"
What do you like best about Scoro?

I like that there's a lot of functions..

What do you dislike about Scoro?

Not agile enough for my needs, I need some custom fields to be taken off, but they are there for good.

What problems is Scoro solving and how is that benefiting you?

Mainly all CR problems, orders archive.

Small Business (50 or fewer emp.)
Feb 24, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Scoro a platform to manage projects and manage tasks"
What do you like best about Scoro?

Scoro has many functions one of them is its control center in which you can visualize in different ways all the pending tasks, it has many performance indicators with which you can measure the performance that each person has in their certain tasks, Scoro can be the perfect tool for any manager who loves controls, it organizes the important events of your organization through the calendar and organizes all the tasks, the interface is another positive point since this has a great design and groups all the functions in one place

What do you dislike about Scoro?

Its capability as a budget management and invoicing software to a is not very consolidated however with an update this could change, the performance of the mobile applications is still very poor compared to its other versions, the pricing model of this software is certainly expensive and unjustifiable and to conclude adding more support options would be excellent

What problems is Scoro solving and how is that benefiting you?

Business management has improved a lot since using Scoro functions like task assignment and performance monitoring are now done in a simpler and more automated way this way we can control all the work of the organization from a single point, it has saved us a lot of time when it comes to project management thanks to functions like Gantt charts, Kanban boards, collaboration tools and budget management that work very effectively

Small Business (50 or fewer emp.)
May 21, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Its a good service."
What do you like best about Scoro?

Calendar, and the task bar, also we use client data from the scoro task bar.

What do you dislike about Scoro?

it is not connecting to our payment system, so payment section is useless

What problems is Scoro solving and how is that benefiting you?

Client relationship management mostly. Keeping records about the clients.

Small Business (50 or fewer emp.)
Jul 10, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great PM software with lots of functions"
What do you like best about Scoro?

The quoting software and the ability to scale teams as needed.

What do you dislike about Scoro?

The look of the database, and some features are not straightfoward.

What problems is Scoro solving and how is that benefiting you?

We use as a database for jobs. It has made quoting much quicker

Small Business (50 or fewer emp.)
Sep 14, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great project management tool"
What do you like best about Scoro?

The system's features and functions and user friendly interface.

What do you dislike about Scoro?

The mobile app is lacking a lot of common functions which should be made available. Not user friendly at all

What problems is Scoro solving and how is that benefiting you?

Project management and accounting.

Small Business (50 or fewer emp.)
Aug 19, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Scoro"
What do you like best about Scoro?

Everything is quite easy to use. It is in my mother language.

What do you dislike about Scoro?

When I want to put a reminder to myself, this "to do" page is very uncomfortable to use. I would litke to see my reminders all the time at the same page as calendar view. So thats why I don`t use to do list. I put my reminders to calendar with zero time usage.

What problems is Scoro solving and how is that benefiting you?

I use mostly calendar, invoices and client list

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Very efficient project managing tool"
What do you like best about Scoro?

Scoro has a very efficient way of organising our clients projects and enable us to quickly oversee the performance and status of the work.

What do you dislike about Scoro?

If there was something to improve with Scoro, it would be the use of colour. Since it can be quite text heavy, the lack of colour throws me off

What problems is Scoro solving and how is that benefiting you?

Scoro has allowed us to record all the nitty gritty information from each project and oversee what tasks require completion and who is responsible for certain tasks.

Small Business (50 or fewer emp.)
Sep 19, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Scor for Services & Sales Company in Automation industry"
What do you like best about Scoro?

I like the ability to track many different metrics using the dashboard which can be customised to different users.

What do you dislike about Scoro?

The thing which I dislike the most is that there are often glitches in the system which mean information has to be input many times. Things can just disappear and then show up spontaneously.

What problems is Scoro solving and how is that benefiting you?

It is great Value For Money and helps us to speed up sending Purchase orders, finding out which bills need to be paid soonest, tracking our orders for the whole company. It has helped us be a more efficient and streamlined company.

Small Business (50 or fewer emp.)
Aug 29, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Scoro seems great at first but is a majour let down once you get deeper into it."
What do you like best about Scoro?

I love the calendar and how easy it was to sync it up with our homepage registration via API key. It also looks super sharp and clean and user friendly at first.

What do you dislike about Scoro?

I dislike the way that you have to add extra buttons, keys, products etc. It is wayy too complicated. Every single time i want to add something i have to browse through the entire menu to find it. It should be a lot more intuitive. The major let down is the reports section. It is extremely limited. Some reports are just impossible to produce due to way the report system is built. Even with customer support some really basic things like a binaural rate is impossible to do. Dissapointing.

What problems is Scoro solving and how is that benefiting you?

Handling customers, tracking sales, show up rates, no show rates, managing projects and delegating tasks to other colleagues.

Small Business (50 or fewer emp.)
Sep 29, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Big Potential - Fails to Deliver"
What do you like best about Scoro?

Nicely organized methodology for project management from start to finish.

What do you dislike about Scoro?

Software is missing some fundamental features (e.g. the ability to print or export reports, and more) that are critical to agency management.

What problems is Scoro solving and how is that benefiting you?

We used SCORO for our Brand Communication Agency. But it did not deliver as promised. They did not address the 3 or 4 key issues that we asked to be fixed.

Small Business (50 or fewer emp.)
Mar 02, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"good for tracking time and invoicing"
What do you like best about Scoro?

time sheet and proposal pipeline.................

What do you dislike about Scoro?

how many clicks it takes to open my timesheet and the click my name and then click show all. each time i open my timesheet, which is daily. and the minimum character requirement on these questions.

What problems is Scoro solving and how is that benefiting you?

its better than tracking my time on paper.

Small Business (50 or fewer emp.)
May 29, 2020
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Scoro is very universal, but pricing not flexible enough."
What do you like best about Scoro?

The way You can connect every part of managing levels. Keeping timetrack (although missing Ghantt).

What do you dislike about Scoro?

Too expensive and not flexibility on pricing for smaller companies Specially after maximising the hubs ("Ultimate") it means 2-3x higher prices than similar comparable services After dividing hubs and charging for different hubs it does not suit anymore with smaller architecture companies.

What problems is Scoro solving and how is that benefiting you?

Managing from priceoffer to invoice and keeping track of time usage on project base. Contacts, time-managing and finance all in the same place